How We Obtain and Use Personal Information
Personal information, as used in this Notice, is any information that is used or can be used to identify, locate, or contact an individual person. Examples include first name, last name, physical address, date of birth, telephone number (landline and/or mobile), or Social Security number. As a consumer reporting agency, Innovis sells consumer reports that include personal information to our customers with a permissible purpose to obtain this information under applicable credit reporting and data privacy laws. In addition, Innovis uses personal information to support our business functions, such as assisting consumers regarding their Innovis Credit Reports, maintaining data integrity and accuracy, fraud prevention, information security, legal support, and statistical analysis. Innovis also collects and uses other personal information in the normal course of our business operations to interact with or provide services to our prospective, current, and former customers, service providers, and vendors.
Innovis does not engage in direct-to-consumer marketing activities. As such, we cannot process requests from consumers to opt-out of email and other direct to consumer marketing communications.
Reporting by Data Furnishers
Innovis collects personal information about consumers from companies (“data furnishers”), such as financial institutions and other creditors as permitted under the Fair Credit Reporting Act (FCRA) and other applicable credit reporting and data privacy laws. We use that personal information to create an Innovis Credit Report that reflects the consumer’s credit history and behavior and to provide services to our customers.
Business Relationships
We collect personal information from individuals or their employers in our business (non-consumer) relationships. We use this information to maintain and service our business relationships.
Interactions With Consumers
We collect personal information through our interactions with consumers, such as when consumers contact us by submitting a form through our website, call our Consumer Assistance Department, or create an account. We use this information to process consumer requests. When consumers contact us to dispute information in their Innovis Credit Report or make other requests related to their Innovis Credit Report, the personal information contained in supporting documentation provided by the consumer may be added to our database and used in future consumer reports and services to our customers.
Disclosure of Personal Information
In certain situations, Innovis may be required to disclose personal information to third parties, such as government authorities or agencies, law enforcement agencies, or others. We may, for example, disclose personal information to third parties: (1) to comply with valid legal requirements, such as a law, regulation, search warrant, subpoena, court order, or other legal process; (2) in certain emergency cases, such as a physical threat to you or others, a threat to homeland security, or a threat to our system or network; (3) in cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct; (4) to permit us to pursue available remedies or limit the damages we sustain; or (5) for any other purposes permitted by applicable law or regulation.
When our customers provide us with personal information to access our services, that personal information may be sent to our affiliates, resellers, subcontractors, or third-party technology and data vendors that assist us in providing the services.
We also provide services to companies for resale to their customers. Those companies are called resellers. Innovis receives personal information from and provides services to resellers in the same way as customers; only resellers do not use our services for their own use. Instead, they pass the services along to their customers, who use the services for the same permitted purposes as Innovis-direct customers.
Website Data Collection Practices
Information Automatically Collected
When you visit our website, we automatically collect certain information, such as your IP address, device ID, browser type and operating system, the domain from which you came, the page you are viewing, and the date and time of your visit.
We use IP addresses, for example, to calculate website usage levels, help diagnose problems with servers and administer and maintain the website. We also use this automatically collected information for other operational purposes, such as investigating security incidents, running analytics to understand usage, and for compliance with security standards.
Google Analytics
We use a tool called “Google Analytics” to collect information about use of our website, including IP address, the general geographic location of your device, language, the domain from which you came, and browser type. Google Analytics uses cookies and similar technologies to collect information, such as how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to our website. We use the information we obtain from Google Analytics to understand how our website is used and make improvements. We do not combine the information collected using Google Analytics with personal information you provide to us through this website or other means. For information on how Google Analytics uses data and how to control information sent to Google, visit www.google.com/policies/privacy/partners/
Cookies
We use session and persistent cookies to collect website usage data and improve our website and services, as well as your experience with our website. We may also use information from cookies to help us in our business-to-business marketing activities.
Cookies are small text files that a web server places on your computer or device when your browser accesses a website. Cookies store certain data specific to that website, so this information is available to us later when the browser returns to our website. Some cookies are necessary to ensure our website functions properly, such as strictly necessary cookies, and some enable us to deliver individualized online experience.
A session cookie enables certain features of a website, like browsing through different pages on our website without having to log into each page. A persistent cookie stays on your browser until you delete it manually or your browser deletes it based on the duration period contained in the file of the persistent cookie.
Cookies may be further classified as first party and third party cookies and as strictly necessary, performance, functional, and targeting cookies. Strictly necessary cookies are necessary for our website to function, allowing you to perform actions like setting privacy preferences, logging in, or completing forms. Performance cookies allow us to understand quantitative data related to our website visitors, including traffic sources, volume, and the ways in which visitors navigate our site. Functional cookies help us to provide a better experience for website visitors by allowing enhanced functionality and personalization. Targeting cookies are provided by our advertising partners and used by us to obtain analytical data regarding your browsing history on our website, including your visits to our website, the pages you have visited, the videos you have watched, and the links you have clicked.
Additional information regarding the cookies on our website is available in our Cookie Preference Center. If you have identified yourself to us through the request forms on our website (other than the California Consumer Privacy Act (CCPA) Request Form – Business Relationships Only ) or through your interactions with us in a business relationship, we may use cookies to track your activities on our website over time. These cookies may identify your browser, internet device, and similar information. We may combine this information with personal information that you or your employer have provided to us to identify you as a known website visitor via a unique ID, such as a cookie ID, when you visit our website over time. We may also use this information to build a profile of your interests to provide you with a personalized online and offline experience and to assist us in our business marketing efforts. We do not sell these profiles to third parties.
We provide options on our website, including through a cookie banner and in our Cookie Preference Center, for you to accept, reject, or customize your cookie settings on this website. You may also access our Cookie Preference Center by clicking on the blue cookie button you may see in the lower left-hand corner of your screen. By continuing to browse this website without adjusting your browser settings to block cookies or opting to reject all but strictly necessary cookies through the options on our website, you agree to our use of cookies. You may change your elections at any time through our Cookie Preference Center. If you have opted to not accept any cookies, this website will still use strictly necessary cookies, but certain features of our website may not be accessible to you.
Choice, Online Tracking, and Global Privacy Controls
Except as noted above, we do not track your online activities over time and across third party websites. However, other third parties may be conducting online tracking on our website. To learn more about the choices you have regarding this online tracking, please visit these websites:
https://optout.aboutads.info/choices
http://www.youradchoices.com/
Some browsers transmit "do not track" signals to the websites and other online services with which a user communicates. We do not engage in cross-contextual behavioral advertising, so we do not act in response to Global Privacy Control signals.
Contact Us Information
You control the personal information you send to us when completing and submitting a request form to us on our website. In certain cases, we may require you to provide certain personal information to submit your request. If you do not wish to provide your personal information to us through an online form, you may submit your request to us through other disclosed channels. We use the information you send to us in these forms to respond to your requests.
If you click on a link on our website to follow us on LinkedIn, we may receive certain anonymized or aggregated information and other analytics regarding such click-through activities from LinkedIn.
Other Third-Party Links and Websites
You may be able to access other third party sites by clicking links on our website. We are not responsible for the privacy policies or practices of any third party websites, and if you visit those websites, we encourage you to review their respective privacy policies.
Security Measures to Protect Personal Information
The security of personal information is important to Innovis. Innovis has adopted security measures to protect the confidentiality of the personal information we collect and maintain about consumers and about individuals in our business-to-business relationships. Accordingly, we prohibit the unlawful disclosure of personal information and limit access to the same. We maintain an information security program that contains administrative, technical, and physical safeguards designed to protect the security and confidentiality of personal information from unauthorized disclosure in accordance with applicable credit reporting and data privacy laws and industry standards. We have implemented controls designed to ensure that access to personal information is limited to those employees, affiliates, and third parties who need to know such information to provide the services that our customers or consumers have requested or support our business functions.
Retention of Data and Disposal of Personal Information
Innovis retains personal information for as long as it is necessary for business purposes and to provide services to our customers. At the end of its retention lifecycle, personal information is destroyed or otherwise rendered inaccessible. Innovis takes reasonable measures to protect against unauthorized access to or use of personal information in connection with our disposal of such information.
California Consumer Privacy Act (CCPA)
Business-to-Business Relationships with Residents of California
Business-to-Business Notice
This section of the Notice applies only to residents of California that currently have or previously had a business-to-business (B2B) relationship with Innovis and is provided pursuant to the California Consumer Privacy Act (CCPA). This section of the Notice provides additional information about the personal information that we collect from you when you visit this website, that is provided to us by you or your employer, that we collect from you when you otherwise interact with us as an employee of a prospective, current, or former customer, service provider, or vendor, that we collect from our affiliates, and that we collect from publicly available and other third party sources.
If your current or previous employer provided your B2B personal information to us, you should also review that employer’s privacy policies that may apply to this B2B personal information.
We use your B2B personal information to communicate with you, to provide or maintain the products and services we provide to our customers or receive from our vendors,, for our internal business purposes, to protect our legal rights and prevent misuse of our website, to offer or provide our products and services to our prospective or current customers, and for other permissible uses. For example, you or your employer may provide us with your name and email address so we can assist you in setting up your account log-in with us.
B2B personal information is retained as long as needed for us to facilitate our business relationship with your employer, provide you or your employer with a product or service, maintain and service a B2B account for you or your employer, or assist us in our business marketing efforts.
B2B Personal Information
Under certain circumstances, we disclose your B2B personal information to our vendors, affiliates, regulators, and government or public authorities. We disclose B2B personal information to analytics providers to support our business, assist us in our business marketing efforts in providing services to our customers, and as otherwise permitted or required by law, regulation, or in our agreements with our customers.
The chart below explains the categories of information we collect, categories of third parties we disclose B2B information to and categories of third parties to whom we “sell” or “share” personal information.
| Categories of B2B Personal Information We Collect |
Categories of Third Parties to Whom We Disclose B2B Personal Information | Categories of Third Parties to Whom We Sell or Share B2B Personal Information |
|---|---|---|
| Identifiers (e.g., name, email address, telephone number) | • Government entities, regulators, and law enforcement • Affiliates • Vendors and service providers • Analytics providers |
N/A |
| Information relating to Internet activity or other electronic network activity (e.g., browsing data) | • Government entities, regulators, and law enforcement • Affiliates • Vendors and service providers • Analytics providers |
N/A |
| Account log-in information (e.g., username, password) | N/A | N/A |
*The terms “sell” and “share” are defined under the CCPA to generally mean to sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic or other means, your personal information to a third party for monetary or other valuable consideration.
Consumer Rights Under the CCPA
If you are a California resident and we have collected, used, or disclosed your B2B personal information as part of your or your employer’s B2B relationship with us, you have the following rights under the CCPA regarding your B2B personal information:
Access
You have the right to request the following from us (up to twice per year and subject to certain exemptions):
• The categories of B2B personal information about you that we have collected from you;
• The sources from which we have collected that B2B personal information;
• Our business or commercial purposes for collecting, selling, or disclosing that B2B personal information;
• The categories of third parties to whom we have disclosed that B2B personal information; and
• A copy of the specific pieces of your B2B personal information we have collected.
Deletion
Subject to certain conditions and exceptions, you have the right to ask us to delete certain B2B personal information that we have collected from you. We may, for example, not be able to delete your personal information if we still need this information to provide products and services to your employer or comply with our contractual obligations to your employer.
Correction
You have the right to ask us to correct inaccuracies in the B2B personal information that we have collected from you or your employer.
Opt-Out of Sale or Share
We do not sell or share your B2B personal information to or with third parties to market their products and services to you or for their own uses. As such, we do not provide a right to opt- out of the sale or sharing of this information.
Limit Use of Sensitive Personal Information
We do not intend to collect and use personal information about you that would be considered sensitive personal information under the CCPA when you visit our website or otherwise interact with us. If such information is provided by you or your business employer, we will use such information only as necessary to provide goods and services to your employer or for other business operational purposes. As such, we do not provide an option for you to limit our use of this sensitive personal information.
Right to Non-Discrimination
We will not discriminate against you if you exercise any of these privacy rights.
How to Submit a Privacy Rights Request
If you are a California resident who currently has or previously had a B2B relationship with us and you wish to exercise one or more of the privacy rights described above, you or your authorized agent can submit a request online to us or contact us at toll free 1-833-644-9985.
Before we fulfill an access, deletion, or correction request, we will verify your identity and ability to exercise some of these rights. To do this, we require you to provide your name, contact information and the nature of your relationship with us. To protect the confidentiality and security of your personal information and to ensure that we receive your inquiry, please do not submit your inquiry to us by email.
You may give someone else permission to exercise these rights for you. We will need proof, such as a Power of Attorney form or other similar signed document, indicating that you have asked someone else to make a request on your behalf.
Children's Privacy
Our website is not directed at children. Innovis does not knowingly collect information directly from individuals under the age of 13. Consumers under the age of 18 should not send any personal information to Innovis. Parents or guardians of minor children, however, can contact Innovis and provide personal information regarding the minor child to, for example, create a record that can be frozen to help prevent fraudulent activity against that minor child.
International Residents
Innovis controls and operates this website from the United States. Our website and this Privacy Notice are not directed at residents of countries other than the United States and this website is not intended to subject Innovis to the laws or jurisdiction of any state, country, or territory other than that of the United States. We limit the availability of this website, in whole or in part, to any person, geographic areas, or jurisdiction we choose at any time and in our sole discretion.
Changes to this Notice
If we make changes to this Notice, we will post the revised Notice and its effective date on this website. The effective date is the date that we last published this notice to our website. Use of the website after changes have been posted affirms your acceptance of the revised Notice.
Questions?
If you have questions regarding this Notice or our privacy practices, you may contact us at:
Innovis
Attn: Privacy Office
P.O. Box 530065
Atlanta, GA 30353-0065
Toll-free Telephone Number: 1-833-644-9985
To protect the confidentiality and security of your personal information and to ensure that we receive your inquiry, please do not submit your inquiry to us by email.